MINERVA – Handbook on cultural web user interaction

The quality of cultural web applications, as all MINERVA handbooks, guidelines and tools have always remarked, depend mostly on the user’s needs and curiosities satisfaction. But which are these needs? How can we identify and satisfy them? How can users help in (re)planning and improve our cultural web application? Can we monitor and measure the use made of our web products? The new MINERVA handbook wants to give you the most updated answers to these questions.